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  Major Projects Executed
 

Over the years, we have built up an excellent track record with over 20 major projects executed to clients range from medium to large scale organizations from government and private sector, and we have received appreciation letters and certificates of our quality work from our valued customers. Some of the major completed projects are:

Project Office Management at Kuwait Finance House
Workflow Implementation at Burgan Bank
Internet Banking at Burgan Bank
Implementation of various EFT Solutions at Burgan Bank
Smart Building – City Tower
Network Cabling Infrastructure at the Public Institute For Social Security
Network Infrastructure For Burgan Bank (Al-Aseer Towers)
Integration of Voice & Data at Investment Dar
   
Project Office Management at Kuwait Finance House
Customer Name: Kuwait Finance House
Customer Profile:

Kuwait Finance house is a public shareholding company. The principle activities of KFH include the provision of banking services, the purchase and sale of property and other trading activities including project construction for its own account as well as for third parties. Kuwait Finance House is diversified into sectors like banking, commercial, financial and investment.

Issue:

The core banking system implementation required Project Office team provided Project Office Support to the Core Banking support for it to go ahead.

Solution:

HIT System implementation of Kuwait Finance House for a period of one year. The project involved a team consisting of one person from HIT and one from the Customer’s side, which was completed at one particular location.

Contact info  

Name:

Dr. Waleed Al-Hassawi
Designation: GM – Information Technology
Tel: 2435450
Email: hasawi@itsq8.com
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Workflow Implementation at Burgan Bank
Customer Name: Burgan Bank
Customer Profile:

Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products.

Issue:

Burgan Bank wanted to enhance and provide systematic Loans services to its customers.

Solution:

HIT studied the needs of the Loan department and implemented a workflow solution using Ultimus Workflow Suite of products in automating the Loan Approval process for Consumer and Corporate Loans at the Bank. This process not only saved on time but also help in building a systematic process.

Contact info  

Name:

Ms. Lamya Al-Tabtabai
Designation: General Manager – IT & Operations Group
Tel: 2439000
Email: lamya@burgan.com
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Internet Banking at Burgan Bank
Customer Name: Burgan Bank
Customer Profile:

Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products.

Issue:

Burgan Bank wanted to increases revenues, reduce costs and maximize return on investments and more over provide its valuable customers with the most effective and efficient services keeping the customer’s convenience in mind.

Solution:

HIT team implemented Internet Banking Solution at Burgan Bank in a year, currently live as www.beeebank.com. The implementation consisted of integrating with the bank’s back-end core banking solution as well as customizations for local requirements. The implementation partner of HIT for this project was CR2 whose BankWorld product has been licensed to Burgan Bank. The project involved a strong team of ten from HIT and six from the customer side at one particular location.

Contact info  

Name:

Mr. Sami Al-Ali
Designation: General Manager - Electronic Banking Service
Tel: 2439000
Email: sami@burgan.com
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Implementation of various EFT Solutions at Burgan Bank 
Customer Name: Burgan Bank
Customer Profile:

Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products.

Issue:

Burgan Bank wanted to be in the competition by providing its customers with maximum benefits by banking through a Bank Card.

Solution: HIT Business solution team studied and analysed the requires of the bank and implemented the following solutions:
  • BASE24 – ATM/POS Switch and transaction management system
  • E24 – Internet Payment Gateway
  • GenCard – Debit and Credit Card Management System
  • Monad – Multi-Function SmartCard Solutions

Our team implemented e24 payment gateway first. After Burgan bank went live, it was followed by BASE24 and GenCard. Monald being a very complex solution for SmartCard implementation, it has been postponed till the strategy on issuing of multi-function cards have been set in conjunction with EMV implementation as per Visa and MasterCard regulations.

The implementation partner for this project was ACI Worldwide whose products mentioned above where licensed to Burgan Bank. The project was successfully completed in 20 months with a strong team of 12 from HIT and six from the customers end at one particular location.

Contact info  

Name:

Ms. Lamya Al-Tabtabai
Designation: General Manager - IT & Operations, Burgan Bank
Tel: 2439000
Email: lamya@burgan.com
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Smart Building – City Tower 
Customer Name: United Realty Co.
Customer Profile:

United Reality Company was established in 1973. the company is into performance of all reality activities, mainly buying and selling lands and buildings, its rent and lease.

Issue:

Major problem facing firms today is the ability to hire and retain the technical talent necessary to design, implement and maintain the technology solutions that businesses need, that is to have reliable and integrated communication capabilities. Businesses need immediate and reliable access to telephone, fax and Internet services. United Reality Company approached HIT for Smart building technology, which could solve problems for tenants.

Solution:

HIT team took the charge of supplying and implementation of Cabling, Networking, Infrastructure and Voice Over IP Telephony to make City Tower the first smart building in Kuwait. A state-of-the-art work environment, including full in-building network access, voice service, and affordable, reliable and high-speed Internet access.

The project required a strong team of seven from HIT – customer service department to complete the project successfully in a record time of six months.

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Network Cabling Infrastructure at the Public Institute For Social Security 
Customer Name: Public Institute For Social Security
Customer Profile:

The Public Institution for social security is a public institution, which has an independent budget and has a body corporate. It is subjected to the supervision of the Minister of Finance. The social security system in Kuwait is effectively managed with the help of advanced infrastructure and information technologies. 

Issue:

Pubic Institute For Social Security wanted advanced networking, cabling and infrastructure for its new head quarters in Kuwait, for which it approached HIT to go hand in hand to accompalish this task.

Solution:

HIT team from the Customer Service Department took charge of Installation of Networking, Cabling and Infrastructure at the new head quarters of PIFSS. The project involved a team of two engineers from HIT, which was successfully completed in a period of five months.

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Network Infrastructure For Burgan Bank (Al-Aseer Towers) 
Customer Name: Burgan Bank
Customer Profile:

Burgan Bank S.A.K. is a public shareholding company and the youngest commercial bank in the State of Kuwait. It is committed in developing its Private Banking activities, enhancing Treasury Operations, and expanding the bank's Retail products.

Issue: In order to stay ahead in the market place Burgan Bank decided on opening a new head quarters in the heart of the city. For which it required proper Infrastructure and Networking for effective and efficient IT related activities.
Solution: Our team in HIT is always confident of handling projects related to Infrastructure and Networking by its past experiences in such projects, which are huge and diversified. The project carries the task of networking and infrastructure handled by a team of two from HIT, currently in its last stage of completion.
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Integration of Voice & Data at Investment Dar
Customer Name: The Investment Dar Company
Customer Profile:

Investment Dar Co. is a major player in investment and financing in Kuwait. Its activities involve conducting all financial transactions in accordance with Islamic sharea and regulations, providing consumers with credit facilities. Managing financial portfolios, investing and developing its customer funds in all types of national and international investments. Investing in real estate, manufacturing, agricultural and other economic sectors. 

Issue:

Investment Dar has around 130 employees at 4 branches around Kuwait. In order to work effectively and efficiently, Investment Dar wanted to professionally and systematically handle its data.

HIT team was faced with the challenge of networking and integrating the voice and data.

Solution:

A team of five from HIT studied the client requirements and successfully accomplished the task of networking and integration of voice and data with the help of Compaq and alpha machines in a span of 3 months.

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