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Project Office Management
at Kuwait Finance House |
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Customer Name: |
Kuwait Finance House |
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Customer Profile: |
Kuwait Finance house is a public shareholding
company. The principle activities of KFH include
the provision of banking services, the purchase
and sale of property and other trading
activities including project construction for
its own account as well as for third parties.
Kuwait Finance House is diversified into sectors
like banking, commercial, financial and
investment. |
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Issue: |
The
core banking system implementation required
Project Office team provided Project Office
Support to the Core Banking support for it to go
ahead. |
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Solution: |
HIT System implementation of Kuwait Finance
House for a period of one year. The project
involved a team consisting of one person from
HIT and one from the Customer’s side, which
was completed at one particular location. |
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Contact info |
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Name: |
Dr.
Waleed Al-Hassawi |
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Designation:
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GM –
Information Technology |
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Tel: |
2435450 |
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Email: |
hasawi@itsq8.com |
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Workflow
Implementation at Burgan Bank |
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Customer Name: |
Burgan Bank |
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Customer Profile: |
Burgan
Bank S.A.K. is a public shareholding company and
the youngest commercial bank in the State of
Kuwait. It is committed in developing its
Private Banking activities, enhancing Treasury
Operations, and expanding the bank's Retail
products. |
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Issue: |
Burgan Bank wanted to enhance and provide
systematic Loans services to its customers. |
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Solution: |
HIT studied the needs of the Loan department
and implemented a workflow solution using
Ultimus Workflow Suite of products in automating
the Loan Approval process for Consumer and
Corporate Loans at the Bank. This process not
only saved on time but also help in building a
systematic process. |
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Contact info |
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Name: |
Ms.
Lamya Al-Tabtabai |
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Designation:
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General Manager – IT & Operations Group |
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Tel: |
2439000 |
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Email: |
lamya@burgan.com |
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Internet
Banking at Burgan Bank |
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Customer Name: |
Burgan Bank |
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Customer Profile: |
Burgan
Bank S.A.K. is a public shareholding company and
the youngest commercial bank in the State of
Kuwait. It is committed in developing its
Private Banking activities, enhancing Treasury
Operations, and expanding the bank's Retail
products. |
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Issue: |
Burgan Bank wanted to
increases revenues, reduce costs and maximize
return on investments and more over provide its
valuable customers with the most effective and
efficient services keeping the customer’s
convenience in mind. |
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Solution: |
HIT team implemented
Internet Banking Solution at Burgan Bank in a
year, currently live as www.beeebank.com. The
implementation consisted of integrating with the
bank’s back-end core banking solution as well as
customizations for local requirements. The
implementation partner of HIT for this
project was CR2 whose BankWorld product has been
licensed to Burgan Bank. The project involved a
strong team of ten from HIT and six from the
customer side at one particular location. |
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Contact info |
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Name: |
Mr. Sami Al-Ali |
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Designation:
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General Manager - Electronic
Banking Service |
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Tel: |
2439000 |
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Email: |
sami@burgan.com |
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Implementation
of various EFT Solutions at Burgan Bank |
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Customer Name: |
Burgan Bank |
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Customer Profile: |
Burgan
Bank S.A.K. is a public shareholding company and
the youngest commercial bank in the State of
Kuwait. It is committed in developing its
Private Banking activities, enhancing Treasury
Operations, and expanding the bank's Retail
products. |
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Issue: |
Burgan Bank wanted to be in
the competition by providing its customers with
maximum benefits by banking through a Bank Card.
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Solution: |
HIT Business solution team studied and
analysed the requires of the bank and
implemented the following solutions:
- BASE24 – ATM/POS Switch and transaction
management system
- E24 – Internet Payment Gateway
- GenCard – Debit and Credit Card Management
System
- Monad – Multi-Function SmartCard Solutions
Our team implemented e24 payment gateway
first. After Burgan bank went live, it was
followed by BASE24 and GenCard. Monald being a
very complex solution for SmartCard
implementation, it has been postponed till the
strategy on issuing of multi-function cards have
been set in conjunction with EMV implementation
as per Visa and MasterCard regulations.
The implementation partner for this project
was ACI Worldwide whose products mentioned above
where licensed to Burgan Bank. The project was
successfully completed in 20 months with a
strong team of 12 from HIT and six from the
customers end at one particular location.
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Contact info |
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Name: |
Ms. Lamya Al-Tabtabai |
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Designation:
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General Manager - IT &
Operations, Burgan Bank |
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Tel: |
2439000 |
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Email: |
lamya@burgan.com |
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Smart
Building – City Tower |
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Customer Name: |
United Realty Co. |
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Customer Profile: |
United Reality Company was
established in 1973. the company is into
performance of all reality activities, mainly
buying and selling lands and buildings, its rent
and lease. |
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Issue: |
Major problem facing firms
today is the ability to hire and retain the
technical talent necessary to design, implement
and maintain the technology solutions that
businesses need, that is to have reliable and
integrated communication capabilities.
Businesses need immediate and reliable access to
telephone, fax and Internet services. United
Reality Company approached HIT for Smart
building technology, which could solve problems
for tenants. |
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Solution: |
HIT team took the charge of supplying and
implementation of Cabling, Networking,
Infrastructure and Voice Over IP Telephony to
make City Tower the first smart building in
Kuwait. A state-of-the-art work environment,
including full in-building network access, voice
service, and affordable, reliable and high-speed
Internet access.
The project required a strong team of seven
from HIT – customer service department to
complete the project successfully in a record
time of six months.
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Network
Cabling Infrastructure at the Public Institute
For Social Security |
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Customer Name: |
Public Institute For Social
Security |
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Customer Profile: |
The Public Institution for
social security is a public institution, which
has an independent budget and has a body
corporate. It is subjected to the supervision of
the Minister of Finance. The social security
system in Kuwait is effectively managed with the
help of advanced infrastructure and information
technologies. |
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Issue: |
Pubic Institute For Social Security wanted
advanced networking, cabling and infrastructure
for its new head quarters in Kuwait, for which
it approached HIT to go hand in hand to
accompalish this task. |
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Solution: |
HIT team from
the Customer Service Department took charge of
Installation of Networking, Cabling and
Infrastructure at the new head quarters of PIFSS.
The project involved a team of two engineers
from HIT, which was successfully completed
in a period of five months. |
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Network
Infrastructure For Burgan Bank (Al-Aseer Towers)
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Customer Name: |
Burgan Bank |
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Customer Profile: |
Burgan
Bank S.A.K. is a public shareholding company and
the youngest commercial bank in the State of
Kuwait. It is committed in developing its
Private Banking activities, enhancing Treasury
Operations, and expanding the bank's Retail
products. |
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Issue: |
In order to stay ahead in the market place
Burgan Bank decided on opening a new head
quarters in the heart of the city. For which it
required proper Infrastructure and Networking
for effective and efficient IT related
activities. |
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Solution: |
Our team in HIT is always
confident of handling projects related to
Infrastructure and Networking by its past
experiences in such projects, which are huge and
diversified. The project carries the task of
networking and infrastructure handled by a team
of two from HIT, currently in its last stage
of completion. |
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Integration
of Voice & Data at Investment Dar |
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Customer Name: |
The Investment Dar Company
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Customer Profile: |
Investment Dar Co. is a major
player in investment and financing in Kuwait.
Its activities involve conducting all financial
transactions in accordance with Islamic sharea
and regulations, providing consumers with credit
facilities. Managing financial portfolios,
investing and developing its customer funds in
all types of national and international
investments. Investing in real estate,
manufacturing, agricultural and other economic
sectors. |
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Issue: |
Investment Dar has around 130 employees at 4
branches around Kuwait. In order to work
effectively and efficiently, Investment Dar
wanted to professionally and systematically
handle its data.
HIT team was faced with the challenge of
networking and integrating the voice and data.
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Solution: |
A team of five from
HIT
studied the client requirements and successfully
accomplished the task of networking and
integration of voice and data with the help of
Compaq and alpha machines in a span of 3 months.
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