At HIT, the marketplace is the driving force behind everything that we do. Accordingly, we have developed capabilities and partnerships in a broad array of cross-industry technologies that address the major issues and opportunities today’s customers face.

	Internetworking
	Technical Solutions and Professional Services
	Systems Provisioning
	ORACLE Extended Support
	Smart Buildings

Customers come to HIT for end-to-end internetworking solutions from branch offices to campus backbones to wide area networks. Our internetworking services include network assessment, network design and configuration, implementation and IT infrastructure integration. These capabilities are complemented by a complete range of security services, from penetration testing/ethical hacking, assessment, design and implementation to security policies and procedures. Internetworking services include the following:

Customer Services Department has the experience in providing installation, maintenance and project management services in Networking, High-end Alpha Servers, Compaq Intel Servers & Storage Subsystems, mainframe Storage Subsystems, Magic Help Desk, PCs, Network Security, Cabling, Computer Room Setup, PC-to-Host and Web-to-Host Solution for IBM Mainframes / AS400 Hosts.

As a major provider of PC-to-Host and Web-to-Host Solution for IBM Mainframe and AS/400 Hosts we can offer Arabic/Latin fully featured Host Access Solution that provide users with true 3270/5250 bilingual display, print and file transfer sessions.

Web-to-Host e-Solution:
We can simplify your host access and migrate to e-business using Web-based technologies, which is an easy and cost-effective way to get connected without having to rewrite your host applications, or learn new skills, you can have secure Web-to-Host connectivity in a matter of minutes.

PC-to-Host Solution (Gateway Approach):
We provide connectivity from PC to the Mainframe environment by using communication platforms from different industry leaders like Eicon’s SNA LAN Gateway, Microsoft SNA Server and IBM eNetwork Communication Server. The major benefit of the gateway approach is flexible support for rapidly expanding desktop and network systems. Gateway allows end users, network administrators, and host administrators to integrate growing PC LANs with the IBM Mainframe without sacrificing any of the services of each environment.

We have implemented many projects on all the above products to the complete satisfaction of the Customers - To name a few; Burgan Bank, KNET, United Real Estate Company City Tower (Smart Building), Investment Dar, Alghanim, Gulf Insurance Company, Al-Mailem.
 

Designing, Proposing, Implementing and  Maintenance of  security solutions

Through its Technical Solutions offerings, HIT provides its customers with consultation and professional services aimed at filling resource gaps in critical areas, such as business continuity, disaster recovery, IT outsourcing, and training. Other offerings include on-site maintenance and repair, spare parts, and telephone support from our professionally-staffed Help Desk. We make IT systems operational with hardware and software planning services, installation services, and operational support services.

Server & PC Maintenance, Help Desk, Antivirus/Firewall Support, HDS Maintenance, Support Magic Implementation, Networking, Microsoft Enterprise Licensing, and Oracle Support

Design of Computer Room set up, Installation of Raised Floor, UPS, Air condition (ISOVEL), False Ceiling, Fire Fighting System, Fire alarm & Remote Alarm, and Access Control Maintenance

Project Management

• Consultation
• Procurement
• Project Acceptance
• Project follow-up

We meet our customers’ IT system needs with the broadest line of hardware and complementary technologies, including UNIX and Windows NT servers, Storage Area Network (SAN) enabled subsystems, PC workstations, notebook computers, and peripheral products from many of the world’s leading technology providers.

Hardware: Involves presale & post sale support

• Pre-sale Consultant
• Proposing Hardware Design
• Hardware Tender Preparation
• Installation of Hardware
• Configuration
• Maintenance
• Presale & Post sale support

Terminals:

Storage

• Proposing and Designing of Storage Requirements
• Installation, Configuration, and Maintenance of Storage

ORACLE Extended Support is a new service offered by HIT to demonstrate it's commitment to the Local Kuwait market . HIT which is a key player in Kuwait market in terms of Turn Key Projects and wide portfolio of Business Solutions has decided to go further by providing Key Post Implementation Support for Oracle Products.

HIT provides comprehensive turnkey solutions for Smart Buildings. A state-of-the-art work environment, including full in-building network access, voice service, and affordable, reliable, high-speed Internet access.